AI Shop Assistant boosts conversions and improve customer experience
Do you run an e-shop, marketplace, or any other online business? With the AI-powered BigHub Shopping Assistant, you can accelerate key business decisions and deliver a superior level of service to your customers, outperforming your competition.
Business-first results
From cost savings and faster processes to thousands of active users. Every AI product we deliver drives business-first results you can measure.
How can AI Shop Assistant impact your business
Discover how an AI Shop Assistant can boost sales, cut support costs, and improve customer satisfaction.
Real-time responses and recommendations
The AI Shopping Assistant instantly answers your customers’ questions and provides personalized recommendations, significantly reducing the workload on your customer support team.
Accurate targeting of ads and offers
Using customer insights, the AI assistant recommends personalized offers at the perfect moment, increasing interest in your products and services.
Detailed interaction analytics
Want to know what motivates or hinders your customers? The AI assistant delivers clear data to support smarter business decisions.
Shared chat and call channel
Based on the chat history and context, the assistant can seamlessly switch from chat to a voice call with the customer.
Persistent context throughout the visit
The assistant retains the full context of the conversation for the entire duration of the user’s session, whether they are anonymous or logged in.
Personalized communication
The assistant quickly adapts to the conversation and adjusts its communication style to match the user's persona.
Additional key features
The ideal tool to increase conversions, save costs, and improve marketing
Enhance customer experience
Customers appreciate fast, friendly, and accessible communication.
Save time and costs
The AI assistant eases customer support workload and reduces fixed expenses.
Grow confidently
The AI Shopping Assistant easily scales with your business and international expansion.
Improve marketing
Personalize ads and reminders (e.g., for abandoned carts) with ease.
Scale effortlessly
The AI assistant’s code remains available post-deployment for further customization and development.
Leverage feedback immediately
Adapt the AI assistant continuously based on employee and customer input.
Smooth integration
Seamlessly connect with CRM, ERP, email marketing, and analytics platforms.
Provide 24/7 support
Customers receive answers anytime, beyond business hours.
Target industries
The AI Shop Assistant is built for retail and e-commerce businesses of any scale — from online stores and marketplaces to omnichannel retailers.
Integrations and compatibility
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Why BigHub
We help enterprises turn AI from experimentation into measurable business results. Our approach combines deep technical expertise with a clear focus on impact, scalability, and long-term value.
Business ROI first
Every project starts with a clear business case. We identify high-return opportunities and design AI solutions that bring measurable impact — not experiments, but outcomes.
Long term partner
We don’t deliver and disappear. BigHub works as your strategic partner, ensuring that AI initiatives stay aligned with your business goals and continue to deliver value over time.
High expertise
Our team combines data engineering, machine learning, and business strategy experience across industries — enabling us to solve complex enterprise challenges end to end.
Security
We design and deploy AI within the strictest security and compliance frameworks. Your data stays protected, your governance transparent, your operations compliant.
Implementation
Our approach ensures a smooth and measurable path from idea to production. Each phase is structured to validate impact, minimize risks, and accelerate value delivery.
We start by identifying a clear business case and defining success metrics. Together, we validate technical feasibility and measurable ROI through a small-scale prototype tailored to your data and systems.
Once the concept is proven, we expand the solution into a controlled production environment. The focus is on performance, user adoption, and integration with existing workflows — ensuring it delivers real business outcomes.
After successful validation, we deploy the full production-ready version. Our team ensures scalability, monitoring, and continuous optimization so your AI solution keeps driving measurable results over time.
Our customer stories
The AI Shop Assistant is built for retail and e-commerce businesses of any scale — from online stores and marketplaces to omnichannel retailers.
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FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Get your first consultation free
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